Affecting Other - Wireless Internet Service
We are aware of an outage affecting 30 clients at this time, mostly located in Blount County. This outage is caused by an AT&T system failure and is being fixed by AT&T. We do not have an ETA at this time, but expect it to take 2-3 days due to the type of issue. Credits will be applied as outlined in the customer terms of service.
Update - Customers still having issues as of 12/23/21 will have new modems shipped to them starting Monday, 12/27.
