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Wireless Outage in select areas (In Progress) Critical

Affecting Other - Wireless Internet Service

  • 12/20/2021 09:30
  • Last Updated 12/24/2021 17:38

We are aware of an outage affecting 30 clients at this time, mostly located in Blount County. This outage is caused by an AT&T system failure and is being fixed by AT&T. We do not have an ETA at this time, but expect it to take 2-3 days due to the type of issue. Credits will be applied as outlined in the customer terms of service. 

Update - Customers still having issues as of 12/23/21 will have new modems shipped to them starting Monday, 12/27.